Privacy Policy
Effective date: 01/19/2025
1. Introduction
Off Grid Cash Offers values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with A2P messaging regulations, including the Telephone Consumer Protection Act (TCPA), General Data Protection Regulation (GDPR), and applicable carrier policies.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information – such as your name, phone number, email address, and other contact details.
Message Content – including any text messages exchanged between you and our platform.
Device & Usage Data – such as IP address, browser type, device type, and usage behavior on our site.
Consent Records – including opt-in and opt-out preferences related to A2P messaging.
3. How We Use Your Information
The information we collect is used to:
Send A2P messages such as alerts, confirmations, updates, and marketing communications (with consent).
Provide customer support and improve our services.
Fulfill legal obligations, prevent fraud, and ensure security.
4. Opt-In and Opt-Out Mechanisms
Opt-In: You will only receive A2P messages if you explicitly opt in via our website, SMS keyword, or other approved methods.
Opt-Out: You may opt out at any time by replying STOP to any message. Once opted out, you will no longer receive A2P messages unless you opt in again.
HELP Commands: Reply HELP at any time to receive support or information related to our messaging services.
5. Data Security & Retention
We implement industry-standard security measures to protect your information from unauthorized access or misuse. Data is retained only for as long as necessary to meet the purposes described in this policy or to comply with legal obligations.
6. Third-Party Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Compliance with Regulations
We are fully committed to complying with:
TCPA – Requires express written consent for marketing messages to U.S. users.
CTIA Guidelines – Ensures compliance with mobile carrier rules.
GDPR – Grants privacy rights and protections for users in the EU.
CAN-SPAM Act – Regulates commercial electronic communications.
8. Your Rights
You have the right to:
Access and update your personal information.
Withdraw your consent for receiving A2P messages.
Request deletion of your personal data (subject to applicable legal requirements).
9. Changes to This Policy
We may revise this Privacy Policy occasionally. When we do, we will update the Effective Date above. Continued use of our website and services after such changes indicates your acceptance of the revised policy.
10. Disclaimer
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.